Privacy Policy

At Biotech Pest Control Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and handle your information when you visit our website or use our pest control services.

1. Information We Collect

We may collect personal information when you contact us, request a service, submit an enquiry, or communicate with our team. The information may include:

• Your name
• Phone number
• Email address
• Property or service location
• Details about your pest control requirements
• Any other information you voluntarily provide to us

2. How We Use Your Information

We use the information collected from you for legitimate business purposes, including:

• Responding to your enquiries and service requests
• Providing pest control services
• Preparing quotations and service details
• Scheduling inspections or treatments
• Communicating with you regarding your service
• Improving our website and customer experience
• Maintaining business and service records

3. Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and enhance your browsing experience. Cookies may collect information such as browser type, device information, pages visited, and general website usage data.

4. Third-Party Services

We may use third-party services such as website analytics, hosting, communication, advertising, or other technology providers. These services may process information according to their own privacy policies.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

5. Information Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss. However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

6. Sharing of Information

We may share information only when reasonably necessary to provide our services, operate our business, comply with legal requirements, or protect our rights and interests.

7. Data Retention

We retain personal information only for as long as reasonably necessary for providing services, maintaining business records, resolving disputes, complying with legal obligations, and other legitimate business purposes.

8. Your Privacy Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also ask us to stop using your information for certain communications.

To make a privacy-related request, please contact us using the details provided below.

9. Children's Privacy

Our website and services are intended for general audiences and are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent.

10. External Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of external websites. We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements. Any updated version will be published on this page with the revised date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your information, please contact us:

Last Updated: September 11, 2026